Feature

Email rating snippets

Embed a 1–5 star widget directly into any email — ticket closures, Outlook signatures, or bulk sends. One click from your customer, instant result in your dashboard.

Get your snippet free

Capture ratings anywhere you email

Drop it into templates you already use — zero extra steps for your customers.

Ticket closure emails

Add the snippet to your Autotask ticket closure template. Every time you close and email a customer, the rating bar is right there.

Outlook & email signatures

Paste into your Outlook signature so every outbound message carries a quick feedback link. Collect passive ratings from everyday communication.

Bulk sends & newsletters

Include the widget in monthly customer newsletters or bulk update emails. Gauge satisfaction without scheduling a formal NPS campaign.

Three steps to embed

No developers required. If you can paste HTML into a template, you can add the rating snippet.

Generate your snippet

In Easy Feedback go to Settings → Email Snippet. Choose your rating scale and copy the generated HTML.

Paste into your template

Open your Autotask email template, Outlook signature editor, or bulk send tool and paste the HTML. The widget renders automatically.

Responses flow to your dashboard

When a customer clicks a rating, the response is recorded immediately — tagged to the email template you used.

Widget features

1–5 star scale (or 1–10 for NPS-style)
Single-click rating — no login or form required
Fully hosted — no extra scripts needed in your email
Responses appear in your dashboard instantly
Works in Autotask, Outlook, Gmail, and any HTML email client
Optional custom label beneath each rating level

Settings → Email Snippet → Copy HTML

<tr>

</tr>

</table>

Collect feedback in every email you send

Generate your snippet and paste it into templates in minutes. Free trial, no credit card required.

Start free

No credit card needed · Cancel any time